Shipping Policy

Thank you for shopping with us! Please review our shipping information below.

Processing and Delivery Time

Orders are processed and delivered within up to 15 business days from the date the order is confirmed. Business days do not include weekends or public holidays.

During holidays, promotional periods, or periods of high order volume, deliveries may experience additional delays.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow up to 72 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information.

If you notice an error in your shipping address, please contact us as soon as possible. Address changes cannot be guaranteed after an order has been processed or shipped.

Lost or Delayed Packages

Shipping carriers may occasionally experience delays beyond our control. If your tracking information has not updated or your package has not arrived after the estimated delivery period, please contact our customer support team so we can assist you.

Delivered Packages

Once a package is marked as delivered by the carrier, we are not responsible for loss or theft. If you cannot locate your package, please check with household members, neighbors, your building management, and the shipping carrier before contacting us.

By placing an order, you acknowledge and agree to this Shipping Policy.